Walmart Customer Service

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Walmart Customer Service

Walmart Customer Service: Walmart is known for having low prices all the time, which is why many people shop there.

And if you have problems or questions, there are many ways to get help from Walmart Customer Service.

So, I decided to look into the superstore’s customer service hours so that you know when you can call them for help and what to do if the store is closed.

Walmart Customer Service

In this article, we will tell you everything you need to know about how to contact Walmart customer service.

Walmart Customer Toll Free Number

Walmart phone numbers include:

Product Care Plan Department

  • Call: 1-877-968-6391

Debit Card Department

  • Call: 1-877-937-4098

Credit Card Department

  • Call: 1-877-860-1250

Gift Card Department

  • Call: 1-866-633-9096

Investor Relations Department

  • Call: 1-800-438-6278

Other Ways to Contact Walmart

Walmart Customer Service Chat

Access Walmart’s chat:

  • Visit the Walmart website
  • Click “Help” in the center of the footer
  • At the bottom of the left sidebar, click “Contact Us.”

Walmart Customer Service App

If you want to save time, you may want to use a self-service app to get the help you need.

You can use these apps to check what’s in stock, make purchases, look over orders, set up curbside pickups, track packages, and more.

Walmart Customer Service Email

Walmart Customer Support Email[email protected]

Walmart Investor Relations Email[email protected]

Walmart Suppliers Application Email[email protected]

Customer Number 800-925-6278 – by the Numbers

Phone number to dial 800-925-6278
Call-back available YES
Call picked up by a real person YES
Department you’re calling Customer Service
Best time to dial 8:15am
Call Center hours Mon-Sun: 8am-10pm EST
Navigate phone maze to a human Press 2, then 1, then 3 then 5 OR Keep saying “Customer Service”

Walmart Customer Service Hours 

If you need to visit the customer service desk at Walmart, the hours are usually:

  • Weekdays: 8 AM – 10 PM
  • Weekends: 8 AM – 10 PM
  • Holidays: 8 AM – 6 PM

If you need help outside of customer service hours, you can call 1-800-WALMART, which is Walmart’s 24/7 customer service line (1-800-925-6278).

Walmart Customer Service Hours for Returns

Most Walmart stores let you return items between 6 a.m. and 11 p.m., which is also when they are open.

Some stores don’t open until 7 a.m. or close early at 10 p.m., so this isn’t always true.

To be sure, use the Walmart store finder to look up the hours of the store near you.

How to Call Walmart’s Help Line

When you call the hotline, you will have to choose the language you want to speak. After that, you’ll be given a list of choices from which to choose.

Here’s what you can do:

  • Online shopping.
  • shopping in a store.
  • Follow the order.
  • Aid with a refund.
  • General inquiries.
  • Any other reason.

If you choose options 1, 2, or 3, you will be asked to enter your order number or zip code. If you choose option 4, you will be asked for your order number, your zip code, and the reason for your return.

After you give this information, you’ll be put in touch with a customer service rep who can help you with your question.

How To Use The Walmart Live Chat

Walmart also has a live chat service if you’d rather talk to someone online than over the phone. This information can be found on the website of the store under the “customer service” tab.

When you click on this, you will be taken to a page with a list of issues from which you can choose the one you want.

Then you’ll be asked for your contact info and order number (if applicable). After you do this, you will be connected to a customer service representative who can help you with your question.

What Holidays is Walmart Customer Service Open?

The customer service desk is open from 8 AM to 6 PM on most holidays. But they are closed on Thanksgiving and Christmas.

On these days, you can call them or talk to them online if you need to.

How Do I Get Through To Walmart Customer Service?

Customer service at Walmart is easy to reach, whether you want to do it online or over the phone.

You can call 1-800-925-6278 to get in touch with Walmart’s customer service (1-800-WALMART). You can call Walmart’s customer service if you want to:

  • Cancel order
  • Return
  • Track an order
  • Account access
  • If you have a problem with an order

Walmart Social Media Support Services

Walmart’s social media accounts are another way to get in touch with the company.

There, you can learn more about the company and maybe even talk to the brand directly:

FAQs – Walmart Customer Service

How do I make a complaint to Walmart online?

How to file a complaint with Walmart Customer Service

  • Send an email to
  • 1-800-925-6278 is the number for customer service.
  • Returns.

Does Walmart have a customer service email?

If you have a bad experience with Walmart’s customer service, the best thing to do is to contact customer service and file a complaint. You can call 1-800-925-6278 or send an email to [email protected] to talk to customer service.

How do I return something to Walmart?

Under Walmart’s standard return policy, if you bought something in the store, you have to bring it back in person.

You’ll need to take the item and your receipt to the customer service desk, which is usually in the front of the store. (Keep reading to learn when you might not need your receipt.)

How to file a customer complaint with Walmart?

Call 1-800-925-6278 (1-800-WALMART) to talk to our Customer Service team or ask a question about your local store or our corporate headquarters. Look here for more contact information. Is this answer good enough for you?

How do you use Walmart email?

  • Getting into Walmart Mail
  • Check out
  • In the Username or Email box, type your Wal-Mart connect email address or user name without the part.
  • In the box labelled “Password,” type your Wal-Mart connect password, and then click “Sign In.”

Visit its official website for more details.

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Disclaimer: Walmart Customer Service data above has been collected from various sources online, on-site and/or by phone. or may not be current. To confirm current pricing and new locations, please contact your local Walmart Customer Service.

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