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Walmart Air Mattress Return Policy
Walmart Air Mattress Return Policy: Walmart return policy is one of the best of any store.
With a standard 90-day return window for most items, you can get a full refund or exchange if the product is broken or you just changed your mind. Most of the time, all you need is the original box, the receipt, and a photo ID.
You can almost always find what you need at Walmart, even air mattresses. Whether you need an air mattress for camping or because you have guests coming over, it’s nice to know it’s a good one.
But what if the air mattress you buy at Walmart is broken? Can you give it back? I looked into the problem, and here’s everything I learned.
Can You Return Air Mattresses to Walmart?
You have 90 days to return an unopened air mattress to Walmart for a full refund or an exchange.
But if you open the air mattress, you can only get the same item or something similar within the same 90-day return period. You will need to bring your photo ID and all of the packaging back with you.
If you open your air mattress and find that it is broken or won’t inflate, you can return it, but you will only be able to get the same item or something similar.
Once an air mattress has been opened, it is no longer safe to use, and Walmart can’t repackage or sell it again.
If you bought your air mattress from the Walmart marketplace, you need to check that seller’s return policy again.
But sellers have fewer rules about what they need to do to accept returns, such as less time, which could be as little as 30 days.
Quick Walmart Air Mattress Return Guide
|Damaged Or Faulty Item||✓|
|Opened With Minor Use||✓|
|Opened With Heavy Use||✓|
How to Return Air Mattresses To Walmart
If you bought an air mattress in a store, you have to bring it back to the store where you bought it. Walmart prefers that you start the return process online, but you can still bring the item and your receipt to the customer service desk.
If you have a Walmart account, log in here to start the return process.
- Choose the item you want to return and click “Return to Store.”
- You’ll get an email with a barcode that you’ll need for the return.
Start the return process here if you don’t have a Walmart account.
- Select an in-store return
- You’ll get an email with a barcode that you’ll need for the return.
For a smoother return or exchange, you should bring the item, its packaging, the receipt, and the barcode to the store.
How To Return Air Mattresses By Mail To Walmart
You can return air mattresses purchased online to the store using the information above, or you can mail them back using the information below.
If you have a Walmart account, log in to start the return process.
- Select the item you wish to return or exchange and the reason you are returning it.
- “Return by Mail” to get a label you can print to send the item back.
- Place the item in its original box with all of its parts, and then ship it to USPS or FedEx.
- Once you send it back and it’s confirmed, you’ll get a refund or a new one.
If you checked in as a guest, start the return process.
- Enter the email address you used and the order number from the email receipt you received.
- After that, you can print the return label by going through the steps above.
Are Air Beds Included In The Same Policy?
The Walmart return policy lists air beds and air mattresses as separate items, but they both have the same return options and requirements.
If you want to return the airbag unopened, you can either get a full refund or trade it in for something similar. But if you have already opened it, you can simply exchange it for the same or similar item.
Can Walmart Refuse Opened Air Mattresses For Exchange?
Walmart will not take back or exchange worn or damaged air mattresses. Also, if it appears that you have had the item for a long time and there is nothing wrong with it, your exchange request will be rejected due to heavy use.
The only time this is not true is if you can show that there was a fault that was not your fault.
For example, if you use something a lot and it looks worn and then it leaks, Walmart will say it’s your fault and won’t let you replace it.
Can I Return Air Mattresses To Walmart After 90 Days?
After 90 days, you cannot return air mattresses or any other items to Walmart.
That’s the most you can return any item. If you think you don’t fit the general rules for some reason, you can talk to the service desk, who will bring in a store manager if necessary.
If your air mattress breaks after 90 days, you should check with the manufacturer about their warranty, which may be longer than 90 days, and they can send you a replacement directly.
You may need a receipt to prove when and where you bought the item.
This is not only true when people buy things for Christmas. When you buy something between November 1 and December 25, the 30-day clock doesn’t start until December 26. Some sellers on the market may not have this holiday return option.
Walmart Air Mattresses Return Exceptions
What If The Air Mattress Is Damaged: If the air mattress is broken when you open it, you can exchange it for the same or similar product. There are no refunds for broken air bags.
What If I Don’t Have A Receipt: You need a receipt to return something to Walmart.
However, if you have correct information and a government-issued photo ID, Walmart can verify and locate your receipt. If they can’t find the receipt, they won’t accept the return.
You can find a lost receipt online by visiting the Walmart Receipt Finder here
What If I Don’t Have The Original Packaging: You will need the product packaging and any accessories that came with the air mattress, unless there is a problem with that.
What If The Air Mattress Is Opened Or Partially Used: You can return an air mattress that has been used sparingly and get an identical or similar one in exchange.
But you can’t get a refund on an open-air mattress, even if you change your mind or there’s something wrong with it.
Can I Return An Inflatable Mattress Without a Receipt?
Yes, you can bring an air mattress back to a Walmart store up to 90 days after you bought it without a receipt. Bring your air mattress and any accessories that came with it to Walmart in their original packaging.
Your return will go through Walmart’s process for making sure you’re getting a refund. As soon as it passes the checks, you’ll be able to get a refund or exchange.
Your return options will depend on whether or not you opened your air mattress before sending it back.
What if you Lost Your Inflatable Mattress Receipt?
Don’t worry. Walmart’s return policy for mattresses is flexible enough to let people send back mattresses that have been opened or are still in their original packaging, even if they don’t have the receipt.
FAQs – Walmart Air Mattress Return Policy
If I don’t receive a refund is it my responsibility to pay for the return shipping costs?
No, all of Walmart’s returns are paid for by the store. If the process takes longer than expected, they’ll pay for more than your $30 refund.
Why do I have to call customer service before returning a Walmart air mattress?
If the mattress is damaged in any way, you will need to call customer service to get a return number and instructions.
What if I already paid to purchase the product but it’s not in my cart?
Click “My Cart” at the top of the page if you’ve already paid for an item but haven’t bought it yet. You can look at everything you’ve put in your shopping cart.
Next, click “Show more options” next to the item you want to buy. In the bottom right corner of each item, you should see a gray “Add to Cart” button. If you click that button, that item should be in your shopping cart.
Can I return a product without a receipt?
Walmart’s return policy says: “We do not require a receipt for in-store returns, but we may ask for one in certain situations.
We also reserve the right to limit the number of any returned item.” So, yes, you can return something without a receipt, but it needs to be in perfect condition and have all of its original packaging.
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